The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when: 1. The question is unclear, incomplete, or poorly worded. The question is mis-categorized - so the correct experts aren't viewing it. The question requires an answer for something that cannot be explained online adequately. Specific training, tools, or equipment are required to avoid injury or death.
The Experts that are online simply don't have the resources to answer your question fully. Please feel free to re-work your question if you feel one of these may be the reason. Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well. Normal rates for FixYa are. $ 9.99 answer for one question. $12.99 Live Real-Time online chat or premium e-mail support. $29.99 Live Real Time phone support Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.